How long does a parcel usually take to get delivered?

It mostly takes anywhere from 2- 8 days, however the time may fluctuate depending on the season and the new Covid Guidelines.

What happens to my parcel if it gets lost before reaching me?

Emochee insures all items against theft and accidental damage whilst in transit until it is delivered to the shipping address. Once your items have been delivered to the specified delivery address and signed for, they are no longer covered by insurance.

What is the best way to reach out to us?

The best way to reach out to us is by contacting us on our customer support WhatsApp button located on all pages of our website. You can also reach out to us by emailing us at emochee0@gmail.com. You can also call or WhatsApp us at +923104637777.
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